Five9, Inc. (FIVN) — Stock Score Summary

Five9, Inc. (FIVN) has a MoatMap StockRank of 90/100 based on Quality (59/100), Value (59/100), and Momentum (60/100) factor scores. The current signal is STRONG BUY. Five9 is a cloud contact center software provider facing intense competitive pressure and structural disruption risks from generative AI customer service agents, violating our moat criteria.

Five9, Inc. is a leading provider of cloud contact center software (CCaaS), enabling businesses to manage customer interactions across multiple channels with advanced AI and automation capabilities. The company maintains its competitive edge through its robust, scalable cloud platform, continuous innovation, and strong market penetration among enterprise clients seeking modern customer engagement solutions.

Key Financial Metrics

Price$21.68
Market Cap$1.7B
P/E (TTM)37.63
P/E (Forward)6.48
Price/Book2.26
Return on Equity7.7%
Return on Invested Capital3.7%
Debt/Equity96.47
Gross Margin55.5%
Operating Margin6.1%
Revenue Growth9.2%
Free Cash Flow$272M

Five9, Inc. operates in the Software - Infrastructure industry, part of the Technology sector (United States).

Frequently Asked Questions

What is Five9, Inc.’s (FIVN) StockRank?
MoatMap’s StockRank for Five9, Inc. (FIVN) is 90/100, with a Strong Buy signal. It is a composite of Quality (59), Value (59), and Momentum (60) factor ranks across MoatMap’s 19,000+ stock universe.
Does Five9, Inc. have an economic moat?
Five9, Inc. (FIVN) has a Quality factor score of 59/100. The Quality factor combines ROIC, Piotroski F-Score, and leverage — the financial fingerprints of a durable competitive advantage. A Quality score above 70 typically indicates a company with the characteristics of a moated business.
Is Five9, Inc. a buy, hold, or sell?
MoatMap’s current signal for Five9, Inc. (FIVN) is Strong Buy, based on a StockRank of 90/100. Signals are derived mechanically from the StockRank composite and should be one input among many — combine with your own thesis on management, competitive position, and valuation.
What sector is Five9, Inc. in?
Five9, Inc. (FIVN) operates in the Technology sector, specifically the Software - Infrastructure industry (United States).
Browse all ranked stocksFIVN deep dive reportAI ChampionsHow we score stocksSense-check another stock