FRSH

Strong BuyPremium GrowerAI neutral

Freshworks Inc. · Technology · United States · $4.0B cap · $100.9M/day traded

$15.49 +1.1% · close 23 Oct · scored 24 Oct

Premium Grower: Strong business with the market behind it, priced at a premium.

87
StockRank
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Report expected 3 Nov: the next-year EPS estimate has risen 3.8% over the last 14 weeks.

Quality
71
Value
43
Momentum
72

As of 24 Oct 2026, MoatMap's StockRank for Freshworks Inc. (FRSH) is 87/100, ranked against 24,000+ stocks in 35 markets (Quality 71, Value 43, Momentum 72, each scored against its sector).

Does StockRank work? Each month we publish how every decile did, whichever way it went. See the record →

P/E (TTM)
24.6x
peers 32.7x
ROE
19.7%
peers 4.7%
D/E
0.0x
peers 0.3x
Dividend %
—
trailing yield
AI CONVICTION THESIS

Freshworks sells customer-service and IT-service software to mid-market companies, is profitable on a free-cash-flow basis, is buying back shares, and is progressing toward FedRAMP authorisation for public-sector sales. Its pricing is largely per seat, and AI agents that reduce support headcount could shrink seat counts even as the company sells its own AI features.

ABOUT FRESHWORKS INC.

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Freshworks Inc. provides a suite of cloud-based software-as-a-service (SaaS) solutions for customer engagement, IT service management, and sales automation, primarily targeting small to medium-sized businesses (SMBs). Its competitive edge lies in offering user-friendly, affordable, and integrated solutions that simplify complex business processes, leading to quick adoption and high customer satisfaction. Freshworks is a rapidly growing player in the SMB SaaS market, known for its comprehensive and accessible platform.

FINANCIAL SUMMARY (USD)

Year20212022202320242025CAGRTTM2026E2027EFwd CAGR
Revenue—498.0M596.4M720.4M838.8M19.0%903.9M965.0M1.1B14.6%
EPS-21.73-0.82-0.47-0.320.63—0.630.640.7912.1%
Shares—289.1M296.7M303.4M283.4M-2.0%237.0M———
Debt—34.9M29.5M38.3M42.5M6.7%34.6M———
Equity—1.1B1.1B1.1B1.0B-0.6%————
Op CF—-2.5M86.2M160.6M242.4M67.7%246.7M———
Inv CF—-284.8M158.5M38.8M206.1M—————
Fin CF—-156.4M-60.6M-67.3M-436.7M—————
Loading 1Y...
PRICE (1Y) · USD+22.5%
12.313.113.914.715.514 Sep5 Oct23 Oct
SMA 50SMA 200

Price checkIn an uptrendExperimental

Above its 200-day average and at its 52-week high.

SwingsBumpy

Swung more than 63% of stocks we rank over the past year (50% a year).

How this is worked out

StockRank judges the business. The price check reads only the chart: it is the price side of the Momentum score, in words.

The rules: Still falling is a new 52-week low in the last two weeks, at least 25% below the high. Finding a floor is no new low since. Turning up is 20 or more trading days without a new low, at least 10% off it, and back above a rising 50-day average. In an uptrend is above the 200-day average and within 15% of the high.

In 2,112 US drawdowns since 2001, buying while the price was still falling was followed by a further 20% drop 42% of the time. Waiting for a turn like this one cut that to 33%, at about 7% higher prices and with no better returns. Part of that cut is simply not buying: 13% of falls never turned, and waiting kept those out. Among turns that were bought, 38% still fell another 20%, and 33% of turns were followed by a new low within six months. The benefit was largest in crashes such as 2008 and 2020.

What it measures: day-to-day price moves over the past year, as a yearly figure, ranked against every stock we cover. Very calm under 20% a year, Calm 20 to 30%, Average 30 to 40%, Bumpy 40 to 55%, Very bumpy above that.

What we found: across about 13,500 stocks in 34 markets (2002 to 2025), past swings were a good guide to the next year's, and bumpier stocks fell further. How much further changed too much between eras to put a number on it.

Calm is not safe: a calm stock can still slide steadily.

Rules fixed before any data was fetched. Describes the chart, not a recommendation.

Close
$15.49
RSI (14)
77.5
52-Week Range-0.1% from high
Low $6.79High $15.51

SCORE BREAKDOWN

Quality
71
ROIC
3.4%34.0
ROE
19.7%79.8
GP/Assets
47.9%87.7
Op. Margin
5.5%46.4
FCF/Assets
14.6%88.8
Piotroski
780.2
Int. Cover
50.0x84.9
D/E Ratio
0.04x76.3
Current Ratio
1.69x40.5
Value
43
P/E (TTM)
24.6x60.0
EV/EBITDA
59.4x16.9
P/FCF
17.3x71.5
P/B
4.5x37.5
P/S
4.5x39.5
Div Yield
—N/A
Momentum
72
52W High %
100%99.7
RS 6M
76%94.1
SMA 50/200
1.28x91.2
EPS Rev 4W
0.0%55.5
EPS Rev 12W
+3.8%75.1
EPS Improve
+32%31.0
Q Growth
—N/A

FUNDAMENTALS

Market Cap
$4.0B
P/E (Forward)
18.7x
Gross Margin
85.0%

SECTOR PEERS

Closest peers in Technology, ranked by industry match, size, and score similarity. Cross-listings of FRSH are excluded.

TickerCompanyMkt CapStockRankSignal
FRSHFreshworks Inc.(you)$4.0B87Strong Buy
QTWOQ2 Holdings, Inc.$4.3B88Strong Buy
DAVEDave Inc.$4.5B89Strong Buy
ALRMAlarm.com Holdings, Inc.$3.1B88Strong Buy
YOUClear Secure, Inc.$4.7B83Strong Buy
NATLNCR Atleos Corporation$3.5B82Strong Buy
SPSCSPS Commerce, Inc.$3.3B92Strong Buy
BLKBBlackbaud, Inc.$2.5B88Strong Buy
PLUSePlus inc.$2.5B85Strong Buy
AGYSAgilysys, Inc.$3.4B76Buy

Peer medians: ROE 4.7% · P/E 32.7x · Gross margin 52.1%

Company Deep Dive

Business segments breakdown, earnings transcript analysis, management credibility scoring, competitive landscape, and scenario modelling.

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Freshworks Inc. (FRSH): Stock Score Summary

Freshworks Inc. (FRSH) has a MoatMap StockRank of 87/100 based on Quality (71/100), Value (43/100), and Momentum (72/100) factor scores. The current signal is STRONG BUY. Freshworks sells customer-service and IT-service software to mid-market companies, is profitable on a free-cash-flow basis, is buying back shares, and is progressing toward FedRAMP authorisation for public-sector sales. Its pricing is largely per seat, and AI agents that reduce support headcount could shrink seat counts even as the company sells its own AI features.

Freshworks Inc. provides a suite of cloud-based software-as-a-service (SaaS) solutions for customer engagement, IT service management, and sales automation, primarily targeting small to medium-sized businesses (SMBs). Its competitive edge lies in offering user-friendly, affordable, and integrated solutions that simplify complex business processes, leading to quick adoption and high customer satisfaction. Freshworks is a rapidly growing player in the SMB SaaS market, known for its comprehensive and accessible platform.

Key Financial Metrics

Price$15.49
Market Cap$4.0B
P/E (TTM)24.59
P/E (Forward)18.67
Price/Book4.54
Return on Equity19.7%
Return on Invested Capital3.4%
Debt/Equity0.04x
Gross Margin85.0%
Operating Margin5.5%
Revenue Growth16.0%
Free Cash Flow$234M

Freshworks Inc. operates in the Software - Application industry, part of the Technology sector (United States).

Frequently Asked Questions

What is Freshworks Inc.’s (FRSH) StockRank?
MoatMap’s StockRank for Freshworks Inc. (FRSH) is 87/100, with a Strong Buy signal. It is a composite of Quality (71), Value (43), and Momentum (72), each scored against its sector. The composite is then ranked across MoatMap’s universe of 24,000+ stocks.
Does Freshworks Inc. have an economic moat?
Freshworks Inc. (FRSH) has a Quality factor score of 71/100. The Quality factor combines ROIC, Piotroski F-Score, and leverage: the financial fingerprints of a durable competitive advantage. A Quality score above 70 typically indicates a company with the characteristics of a moated business.
Is Freshworks Inc. a buy, hold, or sell?
MoatMap’s current signal for Freshworks Inc. (FRSH) is Strong Buy, based on a StockRank of 87/100. Signals are derived mechanically from the StockRank composite and should be one input among many; combine with your own thesis on management, competitive position, and valuation.
What sector is Freshworks Inc. in?
Freshworks Inc. (FRSH) operates in the Technology sector, specifically the Software - Application industry (United States).